The products we service
Getting the most from your products.
Service Contracts
FDS provides support to assist clients with unexpected breakdowns, 24 hours a day, seven days a week. This service is available for FDS and non-FDS products such as those made by Horton, Geze, DormaKaba, Record and Tormax. Response targets are tailored to each client’s requirements and we have an up to 95% first time fix rate. We can also offer annual subscription for service and maintenance contracts with different packages available, all offering excellent value for money.
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Supporting Your Existing Products
Here at FDS we offer genuine support to clients who have historically invested in alternative brands, but who would like to benefit from the superior services and support the FDS team can deliver. Over the past 10 years we have actively developed an offering specific to non-FDS brands, and stock consumable products for more than 20 alternative automatic door equipment providers.
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Maintenance
With over 16 years experience in designing, manufacturing, installing and maintaining all types of automatic doors, FDS are perfectly placed to provide customers with the support they need – either in response to a sudden fault, or as part of an ongoing service and maintenance contract for regular automatic door maintenance. FDS can also advise on training staff to maintain automatic doors as well as reporting any potential issues.
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